Key Performance Areas
Requirements:
support related issues Potential to move into a 2nd line support position in the medium term Investigate product
Duties and Responsibilities: Provide 1st and 2nd Line Support for business systems Maintain tickets within verify with Kontak Recruitment. Provide 1st and 2nd Line Support for business systems Maintain tickets within
position. RESPONSIBILITIES Providing 1s1 and 2nd Line Open Text support to [non-key role] users. Providing Open
& Administration Microsoft Office 365 2nd Line Support & Administration Escalation of issues
problems. Service Desk Experience: 1st and 2nd Line Support experience Timeously attending to alarms created
& Administration Microsoft Office 365 2nd Line Support & Administration Escalation of issues
Duties and Responsibilities: Provide 1st and 2nd Line Support for business systems Maintain tickets within
Warehousing experience advantageous Provide 2nd and 3rd Line Support for business systems Maintain tickets Warehousing experience advantageous Provide 2nd and 3rd Line Support for business systems Maintain tickets