Key Result Areas
Technical Support: You will be responsible for effectively resolving escalated issues through thorough root cause analysis and providing concise reporting. You will also handle internal change requests, ensuring their submission, deployment, communication, and follow-up for repeated requests/i
Technical Support: You will be responsible for effectively resolving escalated issues through thorough root cause analysis and providing concise reporting. You will also handle internal change requests, ensuring their submission, deployment, communication, and follow-up for repeated requests/i
Join a dynamic team as a Business System Support Analyst, where you'll be instrumental in ensuring
Requirements:
Monitoring of systems for pro-active system support Monitor performance and quality control plans to identify improvements Test and analyse software applications/programs (propriety/third party) System support and troubleshoot/problem resolution Consult and coordinate with on-site technical resource
Qualifications:
Requirements:
Skills and Experience:
Proficiency in Postilion and other payment processing platforms
Experience in resolving complex technical issues and implementing system upgrades
Knowledge of how to monitor and optimize system performance to maximize efficiency and reliab
Position: Retail Business Support Analyst Location: Tokai, Cape Town Job Summary: We are seeking a skilled Retail Business Support Analyst to join our team. The Retail Business Support Analyst will be responsible