Role: IT Service Desk Administrator Location: Johannesburg - Fourways (Office Based role) Are you a young a high level of customer service orientation. Proficiency in using help desk ticketing systems and IT
post-resolution follow ups Ratio of calls resolved at Service desk % of calls escalated correctly to the relevant equipment, Retail functional requirements Best service desk practices All Shoprite Furniture process and
Opportunity exists with dynamic IT company for IT Service Desk Technician with at least 2-3 years technical
through outbound calling. Working at NTT The service desk agent is the first point of contact for clients
through outbound calling. Working at NTT The service desk agent is the first point of contact for clients
Client Service Desk takes responsibility for the operational management of a team of service desk employees managing daily operations of the service desk, managing the service desk team, representing the team to stakeholders, and helping to ensure that the service desk is constantly developing and improving. This Senior Managed Services Service Desk Manager and/or Managed Services Service Desk Manager and other stakeholder managing a team of service desk agents and team lead(s) - Management of the Service Desk Team including ensuring
Client Service Desk takes responsibility for the operational management of a team of service desk employees managing daily operations of the service desk, managing the service desk team, representing the team to stakeholders, and helping to ensure that the service desk is constantly developing and improving. This Senior Managed Services Service Desk Manager and/or Managed Services Service Desk Manager and other stakeholder managing a team of service desk agents and team lead(s) Management of the Service Desk Team including ensuring
Where the successful candidate will fit in? Our Service Desk team is responsible for 1st Line Support to ownership of customer issues and following standard service desk procedures Troubleshooting and diagnosing issues experience providing Technical Support in a Service Desk Environment 5 years' experience troubleshooting
Ensure successful and high-quality service delivery by effectively supporting business with global projects. South Africa - Midrand Young professionals Full-time — Your Benefits — Buddy program Disability insurance Internal career development Job with purpose Mentor program Onboarding program Pe
Datacentrix is seeking a Service Desk Supervisor to carry out daily administrative tasks pertaining to external customers. Train, coach and mentor Service Desk Staff including career development. Oversee develop strategies for improvement. Work to make Service Desk the single source of truth and service delivery