exciting new opportunity, therefore, exists for a Call Centre Team Leader . The successful applicant will the store level. This role will report into the Call Centre Supervisor and will be based in Isando . Performance Areas: Team Performance Ensure Call centre agents receive inbound telephonic customer orders in a proficient time, accurately, and within set parameters Ensure Call centre agents capture all orders from internal Customers service level agreements are achieved based on the calls answered within the stipulated timeframes Monitor
agency based in Kempton Park, seeks to employ a call centre agent. Duties & Responsibilities Assist Process orders, forms, and applications. Route calls to other team members whenever needed . Identify struggling with. Complete call logs and reports . Follow-up on customer calls . Boost customer loyalty Desired Experience & Qualification Matric 1 year call centre experience Own reliable transport to work
against budget
For Training Center In Kempton Park If You were NOT a Fitter and Turner Facilitator Assessor Moderator experience been a facilitator / Trainer at a Training Center and NOT a TVET Must have minimum of 3 years post
Responsible to self-generate new opportunities. Calling on sales and marketing executives Develop and implement and foster existing customer relationships Cold Calling/Prospecting Documented ability to penetrate new
Responsible to self-generate new opportunities. Calling on sales and marketing executives Develop and implement and foster existing customer relationships Cold Calling/Prospecting Documented ability to penetrate new
Daily telesales through cold calling Email marketing Setting up meetings wih clients Lead generation
Daily telesales through cold calling Email marketing Setting up meetings wih clients Lead generation
Must have the ability to capture data, answer calls and process invoices / cash ups. Experience on Microsoft
sales leads through various channels such as cold calling, networking, and referrals.