currently looking for a Support Supervisor (Call Centre) , in Pretoria. Responsible for assisting the or Contact Centre Certifications. 3 years in Call Centre Management/Supervision. Team management/supervision
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible
We are seeking an experienced and motivated Legal Collections Team Leader to manage and lead our client's Legal Collections team in a busy call center environment. The successful candidate will be responsible for overseeing the day-to-day operations of the team, ensuring efficiency, productivity, an
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible
Proficient in English and Afrikaans.
· Call Centre Agent experience (advantageous).
· Good
experience in a Customer Service role in an insurance call centre environment
Skills
basis and
role.
- Must have previous experience in call centre sales and campaign management.
Minimum
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong
executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign
Candidate must have Collections experience in the Call Centre environment • Excelled numerical and excel skills
R 18 000
Reports to: Call Centre Manager
Job Descripti
experience in a Customer Service role in an insurance call centre environment (with references). Skills