The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, within the set service level agreements. The Call Centre Agent is responsible to return voice messages members to obtain outstanding information. The Call Centre Agent provides assistance to the employer, member external service providers. The Call Centre Agent reports to the Call Centre Manager. DUTIES AND RESPONSIBILITIES to the caller's / visitor's satisfaction. The Call Centre Agent requires a knack for subtly steering conversations
The Call Centre Manager is responsible for developing and maintaining a trusted relationship with the
Job Description/Duties: · Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements: Requirements: · Matric · Call Centre Agent, with experience. · IT Sector knowledge. · Excellent English communication
Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence
Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence
If you have gained 2-3 years' of Outbound Call Centre experience, within short term insurance and have
If you have gained 2-3 years' of Outbound Call Centre experience, within short term insurance and have
Highly
beneficial
* Call Centre experience an Advantage
* Computer
SURVEILLANCE Body Language - Highly beneficial Call Centre experience an Advantage Computer Literate Excellent
providing assistance to Client Services, the Call Centre, Claims team, employers and external service internal and external. Assist Client Services, the Call Centre, Claims team, employers and external service