efficiency of service productivity and performance in Call Centre. Ensure that all issues or feedback arising out recorded on the CRM system. Report on required Call Centre activities and deliveries to improve business with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals disability information on a voluntary basis. The Bank will keep this information confidential unless we
focused, target driven, Top performing Outbound Call Centre agent that has sold Life, Funeral, Dread disease (Advantageous) No less than 2 years' Outbound Call Centre experience , selling life, funeral, dread disease critical illness policies within the insurance / banking sector Excellent English communication Top performers
Job Family SALES AND SERVICES Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Certificate Preferred Qualification Certificate: Call Centre Essential Certifications Minimum Experience Level Level Minimum of 1 year experience in outbound call centre. Technical / Professional Knowledge Administrative systems knowledge Business writing skills Banking knowledge Banking procedures Cluster Specific Operational
Job Family SALES AND SERVICES Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Certificate Preferred Qualification Certificate: Call Centre Essential Certifications Minimum Experience Level Level Minimum of 1 year experience in outbound call centre. Technical / Professional Knowledge Administrative systems knowledge Business writing skills Banking knowledge Banking procedures Cluster Specific Operational
DUTIES Technical Call Centre Operations as per Training Client interfacing-professional and informed
and travel industry is looking for experienced call centre agents to join their dynamic team servicing the the Global market. Matric 4-5 years call centre experience essential handling inbound and outbound Previous
Channel Dynamix We are looking for driven sales Call Centre agents to join our growing outbound call center
focused, target driven, Top performing Outbound Call centre agent that have sold life policies, ready to have: Matric No less than 2 years' Outbound Call centre experience, selling life covers within insurance
The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, within the set service level agreements. The Call Centre Agent is responsible to return voice messages members to obtain outstanding information. The Call Centre Agent provides assistance to the employer, member external service providers. The Call Centre Agent reports to the Call Centre Manager. DUTIES AND RESPONSIBILITIES to the caller's / visitor's satisfaction. The Call Centre Agent requires a knack for subtly steering conversations
very well spoken and customer centric Inbound Call Centre to join our Alcoholic Beverage clients towards Must have: Matric No less than 2 years' inbound call centre work experience Objection handling experience