successful candidate will conduct outbound sales calls, present products and services effectively, and must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
successful candidate will conduct outbound sales calls, present products and services effectively, and must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
Meet daily, weekly, and monthly targets. No cold calling all clients are provided. Completed senior certificate
lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer Interaction Management • Oversee a multifaceted contact centre that handles a variety of queries, including first concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital strong focus on call centre metrics such as reducing call volumes, improving first call resolution rates
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
years
Good communication skills with estate agents, bond originators, clients, etc.
Creativity
store based in the west rand, Westgate Shopping centre Duties & Responsibilities The Retail Store
store based in the west rand, Westgate Shopping centre Duties & Responsibilities The Retail Store
progress and technical meetings with the principal agent teams. Develop and implement project work plans