Contact Centre Certifications Minimum applicable experience (years): 3 years in Call Centre Management Management / Supervision Required nature of experience: Team management / supervision Enforcing OP’s and Company Skills and Knowledge (essential): CRM system experience (i.e. Salesforce) E-commerce platforms (Big commerce Ensure wrap-up tasks (for example capturing the call outcome and notes) are completed accurately and to procedure. Ensure agents action inbound sales calls according to procedure. Drive the upsell of additional
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible and outbound calls relating to legal collections, ensuring a positive customer experience while successfully growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts trends and regulations - Matric - Previous experience in a call center environment, preferably in legal
12 Matric
using various platforms, including Excalibur (experience with this platform is beneficial), RocketMailer Requirements: Grade 12 Matric RocketMailer Experience RealConnect Experience Advanced Excel 25,000.00 - 30,000
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and years of experience in legal collections, preferably in a call center environment - Proven experience in team R15 000 CTC to R20 000 CTC per month based on experience and qualifications
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible and outbound calls relating to legal collections, ensuring a positive customer experience while successfully growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts trends and regulations - Matric - Previous experience in a call center environment, preferably in legal
Self driven and highly motivated call centre consultants are needed. Training will be provided for free and be task orientated. 1 Year experience an advantage The post Call center consultants appeared first
astute Technical Training Centre Manager to manage its technical training centre in Springs, Ekurhuleni Training Centre strategy in collaboration with the company’s management to ensure that the centre is operating employment.
sales experience within a Premium brand.
requirements Experience required. 3 years' experience as Project Coordinator. Must have experience in Retail Management The incumbent requires at least 3 years' experience in administering projects. Skills/Competencies