Matric (or equivalent qualification) • Call Centre experience (Outbound would be an advantage) • Previous will be advantageous • Minimum 3 years Call Centre experience Knowledge and skills • MS: Office (Excel
Matric (or equivalent qualification)
• Call Centre experience (Outbound would be an advantage)
•
be advantageous
• Minimum 3 years Call Centre experience
Knowledge and skills
• MS:
upmarket UK client Permanent position 1 year call centre experience (non-negotiable) BPO experience is advantageous
supervisor experience within an IT Call centre essential Experience working with Active Directory and
agents within our sales team.Requirements :- Call centre Experience (6 Months)- Knowledge of debt review cancellation
performance, fast-paced contact centre/call centre environment Proven experience of customer service in the financial services industry contact centre/call centre environment Experience in managing staff in a contact centre/call centre/call centre environment Experience of working in a regulated environment Knowledge of ZA systems
Months sales experience within a BPO(Call Centre) Industry Experience within an outbound sales environment
components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory
administration in a call centre environment and call centre experience- essential. Knowledge of sales back-end
policyholder information Requirements 2 years Call Centre experience, and/or 2 years Insurance sales / Financial