Duties:
Omnichannel Customer Interaction Management
- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple
in call centre in Afrikaans. Only matric call centre experiance would be advantage Crim clear Must be prepaired
in call centre in Afrikaans. Only matric call centre experiance would be advantage Crim clear Must be prepaired
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience would
xperience:
2 years call centre industry experience
Experience in a brokerage and
pipeline Conduct ongoing market research Call centre experience required
pipeline Conduct ongoing market research Call centre experience required
and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word and Excel
and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word and Excel