Duties:
Omnichannel Customer Interaction Management
- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple
in call centre in Afrikaans. Only matric call centre experiance would be advantage Crim clear Must be prepaired
in call centre in Afrikaans. Only matric call centre experiance would be advantage Crim clear Must be prepaired
Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South African ID
Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South African ID
Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience would
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Â
OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
Â
Working
Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training will
Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training will
(face to face and telephonic -no call centre)
Prior rental experience is beneficial, but we prioritize