deployment and support of Cisco Telephony and Contact Center. Required: CCNP Collaboration certification experience with Cisco Unified Contact Center Express and Cisco Webex Contact Center Experience with traditional
Calling all contact center agents that are willing to work night shift US hours.
culture of transformation by participating in Nedbank culture building initiatives, businessstrategy professional growth. Understand and embrace the Nedbank vision and values, leading by example. Identify alignment with emerging technologies, and impact on Nedbank technologies. Participation in design forums, project (RFP). Design optimal technical solution in the Nedbank technologies. Contribute expertise into a designdocument related to specifi c technology and its impact on Nedbank technology. Participate in proof of technology
experience in support/contact center roles preferred.
experience in support/contact center roles preferred. Familiarity with contact-center environments. Knowledge
Experience: 3-5 years in Salesforce, 3-5 years Contact Center experience, 5 years in the IT industry/Financial Experience: Must-have skills include experience in contact center technologies using AVAYA, IVR, ACD, Voice biometrics biometrics & dialer, etc.
relationships to ensure risk is mitigated in accordance to Nedbank Group Standards. Strategic insights & Client GIA reporting. • Be commercially minded with a Nedbank client centric approach and understand the broader a strategic and competitive differentiator for Nedbank. • The ability of story-telling and writing reports roles and responsibilities .• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, you
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, you
detection capabilities.