Purpose: To ensure the highest standards of customer service is delivered, responsible for assisting customers exercise is completed weekly Customer Service Provide excellent customer service Internal & external customer
pre-owned vehicles, who can deliver high-quality customer service to each client when finding the right vehicle through every stage of the deal Excellent customer service skills Strong negotiation skills Resilient contactable references Previous experience in Customer Service Own reliable transport including valid Drivers
experience Intermediate Excel skills Experience in customer service SAGE/MDA experience advantageous Key Competencies: tenant billing and collections, excellent customer service and provide accurate management reports. Property balances due Provide excellent & considerate customer service to external and internal customers Meet defined
but not limited to repairs, maintenance, and customer service.
but not limited to repairs, maintenance, and customer service. Documentation and Reporting: Maintain accurate service reports, and customer feedback. Prepare periodic reports summarizing service activities and performance Customer Interaction: Interact with customers to understand their service requirements, provide assistance ensure customer satisfaction. Handle inquiries, schedule appointments, and follow up on service requests
ediate Excel skills
Duties
tenant collections & ensures excellent customer service is delivered. Maintain good relationships Handling of tenant queries/complaints ensuring customer service SLA's are always adhered to. Effective relationship
ensure H&S standards are met
secure New Customers
Ensure Excellent Customer Service standards are met.
Package: