Job Description
We are looking for customer-focused and results-orientated individuals, with sound
interpersonal skills, to deliver exceptional service to customers across multiple channels.
Key
range of customer queries or inquiries, to deliver appropriate, accepted resolutions for customers
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
them to provide excellent customer service to their French-speaking customers. As the global leading online 20Mbps Fibre-Line Responsibilities Moderate all customer reviews and respond to email queries in French response and service levels Follows company policies and processes in order to process customer requests Uses customer service tools in order to provide an accurate response and an exceptional customer experience experience Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional
them to provide excellent customer service to their French-speaking customers. As the global leading online 20Mbps Fibre-Line Responsibilities Moderate all customer reviews and respond to email queries in French response and service levels Follows company policies and processes in order to process customer requests Uses customer service tools in order to provide an accurate response and an exceptional customer experience experience Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional
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training
/>Salary: R20 749 with Medical Aid
9am to 6pm Monday- Friday
What you need:
acknowledgement