client based in Roodepoort is looking for a Debt Collection Team Leader to join their dynamic team Minimum years’ experience in debt collection as a team leader Must have experience with collections for municipalities have experience within government sector for debt collection, added advantage - experience with municipalities work closely with the supervisor to ensure the collection team have sufficient phone coverage in relation dialer coaching sessions to ensure efficient collections Ensure all policies are adhered to Ensure that
DUTIES Technical Call Centre Operations as per Training Client interfacing-professional and informed required schedule Escalation where required. Data Centre Operations: Procedures enactment as per training
sector. They require friendly and proactive IT Call Centre Consultants for a 3 to 6 months' contract. Responsibilities: support to the client base in a multi-channel contact centre environment. To assist clients in confirming transactions relevant department. To provide first call resolution by transferring calls to relevant departments, taking department managers in urgent cases. To make courtesy calls to get client satisfaction feedback. Requirements:Basic minimum of 3 years experience within an IT support call centre.There are currently three positions available
Position Overview: As an International Call Centre Agent (Customer Service Representative), you will each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties excellence and prior experience in an International Call Centre English Interactive customer service environment
automation of command centre services into the future. Job Description Command Centre Operations Understand effectiveness objectives (e.g. centralised command centre) Review and analyse operational processing, monitoring command centre operations Support reviews & ongoing optimization and maintenance on command centre technologies digitisation & predictive capabilities of the command centre Accountability: Finance, Risk, Governance & maintain & provide regular & accurate command centre information Ensure risk, governance & regulatory
client has an opportunity available for a Data Centre Technician based in Randburg. Requirements: Qualification
information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and polite always. Listening Providing relevant information to ensure First Call Resolution. Effectively resolve queries. Escalating
Reference: JHB003074-LdS-1The Centre Financial Manager is responsible for the operational management management of a regional shopping centre as well as the accounting function thereof. This involves the full financial rent calculations & letters. General Ledger Collects information from Various sources as input into
client is part of a successful group of Car Service Centres located throughout South Africa. They currently effectively with warrantees. Maintaining the service centre’s scheduling and workflow. Informing customers of priority and customer requirements Answering phone calls SKILLS Customer service skills: Able to deal with
effectively with warrantees. Maintaining the service centre’s scheduling and workflow. Informing customers of priority and customer requirements Answering phone calls SKILLS Customer service skills: Able to deal with