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Our client, a seasoned leader in financial wellness programs, specialises in
role:
Join as a Team Leader, where your expertise in call centre operations
operations, customer service, financial coaching, and debt management is crucial. You'll lead by example
ensuring quality control in telesales, coaching team members, and managing customer interactions. Experience
operations, customer service, financial coaching, and debt management;
join our team and contribute to our continued success. Manage and maintain databases for debt collection Update and maintain accurate debtor records and collection activities. Perform data analysis to identify summarizing debt collection performance. Coordinate with debt collection agents for effective collections. Implement ensuring compliance. Provide support to debt collection team members. Collaborate with departments to administration, preferably in debt collection or finance. Strong knowledge of debt collection processes and regulations
performing analytical tasks as assigned to shift team as per relevant Guidelines and Standard Operating technical projects in collaboration with Technical Team.
Call Centre Team Leader, Illovo - Johannesburg
Market
managing the call centre sales team who process Inbound calls.
Help the team to achieve weekly and monthly
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Drive the performance and motivate the team on a daily
Manage the sales management systems
looking for a Laboratory Team Leader who will be part of an effective team that interacts with multifaced be responsible for site management of the shift team to ensure efficient and effective operations of performing analytical tasks as assigned to shift team as per relevant Guidelines and Standard Operating technical projects in collaboration with Technical Team. Perform cross checks of analytical results as required Review and write SOPs in collaboration with the QA team. Training of SOPs and Laboratory techniques to other
looking for a Laboratory Team Leader who will be part of an effective team that interacts with multifaced be responsible for site management of the shift team to ensure efficient and effective operations of performing analytical tasks as assigned to shift team as per relevant Guidelines and Standard Operating technical projects in collaboration with Technical Team. Perform cross checks of analytical results as required Review and write SOPs in collaboration with the QA team. Training of SOPs and Laboratory techniques to other
equity accordingly. Our client is seeking a Shift Team Leader to take complete responsibility and oversight standards. Responsibilities include: Lead the shift team by effectively deploying resources to ensure consistent internal client's safety protocols, ensuring all team members are adequately trained, supervised, and and time management. Manage and develop the shift team's performance, engaging in assessment, mentoring and regularly review team capabilities. Conduct timely individual appraisals and team meetings, ensuring
Job Title : Telesales Team Leader. Division : Shatterprufe ARG. Area : Bedfordview, Gauteng. Main job is available and well-coordinated for the Sales Team to use as required to support the drive to increase resolved in a professional and timely manner by the team to ensure customer satisfaction so that sales targets administration, filing and reporting for the telesales team to ensure that correct information is readily available Problem Solving Deadline orientated Self Driven Team player Emotionally controlled Experience: Minimum
incidents) Monitor the Case Management System Ensure that team members complete mandatory training on systems and applied during the investigation Ensure that the team maintains high quality data capture, updates, attachments entries Provide daily, weekly and monthly stats on team productivity and performance Identify shortcomings other complaints People management - ensure that the team performs at the best levels Coach and guide staff customer / merchant complaints Experience managing teams and shifts Relevant Diploma / Certificates / Training
About our Client: Our client, a seasoned leader in financial wellness programs, specialises in empowering midday (if required) About the role: Join as a Team Leader, where your expertise in call centre operations operations, customer service, financial coaching, and debt management is crucial. You'll lead by example, ensuring ensuring quality control in telesales, coaching team members, and managing customer interactions. Experience customer service, drawing on financial coaching and debt management skills. Handle inquiries efficiently