Responsibilities
the photographic and optics (cameras and lenses) channel to all related retail stores.
Requirements:
Building and maintaining strong relationships with channel partners to ensure alignment with the companys necessary training, resources, and support to empower channel partners to effectively sell and promote the companys
and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp
seamless and consistent customer service across all channels,
Operational Leadership
channels.
Technical Expertise and Product
excellence in customer support across all interaction channels.
- Promote and develop self-service options
options to empower customers and reduce dependency on direct call centre engagement
Cost Management
various channels, including digital, social media, email and traditional marketing channels. Ensure campaigns professionals, providing guidance, support and direction to achieve marketing goals and objectives.
updates, product photography and videography direction, briefing documents for spokespersons media interviews leverage Product PR across all communication/media channels
strengths and weaknesses, and proposing strategic directions.
Responsibilities:
Oversee weekly sales report (total sales by product and channel, week, mtd and ytd)
Reconciled stock Monthly Sales Report (Total sales by product and channel, month and ytd)
8th -Audited Stock
plans with specific objectives across different channels and segments
Customer" perspective for the business.
Direct promotional campaigns and specific new product
Develop channel strategies that utilize the most effective and value driven channels.
Ensure