MyBuildings) Responsibilities: Helpdesk: Attend to daily logged calls on the helpdesk/MyBuildings. Logging and Ensuring supporting documents are attached to Helpdesk/MyBuildings system. Allocating work orders to Fast and efficient handling of calls received by helpdesk. Assign job cards to internal maintenance operatives from MyBuilding system. Follow standards of the helpdesk procedures. Adhere to deadlines set by management Prepare and report on daily progress report of helpdesk/MyBuildings. Report overdue work orders. Assist
Position Summary: We are seeking a highly motivated Helpdesk Technician to support our Infrastructure and Service
we’ll always find EMPATHY WHAT IS YOUR ROLE The IT HelpDesk Manager will spend approximately 20% of their requirements, and recommend technologies. The IT HelpDesk Manager works in a fast-paced, dynamic environment metrics to drive continuous improvement in the HelpDesk. 2 years of experience integrating systems with including project management of resources on the HelpDesk team. 2 years of experience developing and driving
recruit an HR Administrator to work within the HR Helpdesk department. The role will be based at Clicks Head Purpose: To provide a comprehensive and efficient HR Helpdesk service to the Group, by receiving, interpreting attend to all related queries received via the Helpdesk. To perform investigations and or reconciliations
IT & Infrastructure The IT Support Technician Reports to the IT & Infrastructure Manager. The IT Support Technician fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information technology (IT) assets, and other administrative and suppor
REQUIRED LEARNING
Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). Ensuring adherence to all processes within the client environment and the maintenance of a high degree of client satisfac
We Want You: We're seeking an exceptional IT Helpdesk Technician L2 to join our dynamic team at BET Software administration, your skills will be at the heart of our IT Helpdesk Department. If you're up for an exhilarating challenge Living the spirit: The job obligations of an IT Helpdesk Technician L2 go well beyond what is listed above and we celebrate it as a team. Support Junior IT Helpdesk Technicians/Interns and share your knowledge to
Role Summary: The help desk engineer position responds to, resolves, and escalates incoming technical client issues and requests submitted by phone or e-mail. Additionally assists with projects such as Cloud migrations, installation of network devices, and designing and setup Azure AD for clients. A
QUALIFICATION Diploma, degree, relevant qualification in IT or a demonstrated equivalent work experience will be accepted. A and N Huawei qualification Grade 12 Own vehicle and valid SA drivers license EXPERIENCE REQUIRED Computer Literate Microsoft Outlook/Word/Excel (Essential) 5 years Field Tech