daily tasks pertaining to the reservation of the hotels. Respond to queries' and assist customers by telephone satisfaction, whilst still maintaining the correct Hotel Standard Operating procedure and policies. RESPONSIBILITIES phone and email. Upsell and enrol guests to The Hotel Group Membership Explain special rate and cancellation management REQUIREMENTS Previous experience as a hotel reservationist Microsoft office experience PMS experience (preferably MEWS) Telesales experiences within in the hotel environment Excellent verbal, written and telephone
daily tasks pertaining to the reservation of the hotels. Respond to queries' and assist customers by telephone satisfaction, whilst still maintaining the correct Hotel Standard Operating procedure and policies. RESPONSIBILITIES phone and email. Upsell and enrol guests to The Hotel Group Membership Explain special rate and cancellation management REQUIREMENTS Previous experience as a hotel reservationist Microsoft office experience PMS experience (preferably MEWS) Telesales experiences within in the hotel environment Excellent verbal, written and telephone
knowledge of food products used in a Restaurant / Hotel / Retail environment. Will be expected to service
knowledge of food products used in a Restaurant / Hotel / Retail environment. Will be expected to service
knowledge of food products used in a Restaurant / Hotel / Retail environment. Will be expected to service
knowledge of food products used in a Restaurant / Hotel / Retail environment. Will be expected to service
arrangements, such as booking flights, cars, and making hotel and restaurant reservations. Screening phone calls
integration) and the benefits to clients (Air, Car & Hotel)
integration) and the benefits to clients (Air, Car & Hotel)