Position Overview: As an International Call Centre Agent (Customer Service Representative), you will each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties excellence and prior experience in an International Call Centre English Interactive customer service environment
looking for a FIT(Free Independent Travelers) Senior Inbound Travel Consultant with 5 years of experience in
DUTIES Technical Call Centre Operations as per Training Client interfacing-professional and informed
Introduction: We are looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integ
IT sector. They require friendly and proactive IT Call Centre Consultants for a 3 to 6 months' contract relevant department. To provide first call resolution by transferring calls to relevant departments, taking department managers in urgent cases. To make courtesy calls to get client satisfaction feedback. Requirements:Basic minimum of 3 years experience within an IT support call centre.There are currently three positions available
Sales Consultant Inbound Telesales Automotive - Randburg Area Basic Incentives Training ProvidedSales ProvidedSales Consultant Inbound Telesales Automotive Industry Randburg Area Basic Incentives - Training ProvidedSales service and excellent communication skills.Inbound Call Centre selling automotive parts to South Africa
5 Years call center leadership experience managing campaigns / accounts Suitable commercial or business technology Understanding of COPC and or other related call center operation standards Proficient in MS Office Managing
for a Call Centre Sales Trainer in Randburg Requirements Strong experience training call center agents qualification MUST BE A SALES TRAINER NOT A CALL CENTER AGENT Salary: R18 000- R30 000 Send me your CV
Workforce Management Planners to ensure that the call center's staffing levels are in line with the business's Manager would include:o Assessing and forecasting call volume and staffing requirements in order to develop Developing staffing schedules and shift bids based on call volume and occupancy analysis, customer service requirements, and budget guidelines.o Monitoring call center metrics to identify opportunities for improvement whenever necessaryo Analyzing and presenting call center performance reports to senior management to make
2 years call center experience advantageous. Strong training background. Proven experience as a Trainer conduct training relevant to the success of a call center environment. Understand full training cycle (assessing