Inbound Call Centre Jobs in Sandton

Call Centre Agent

Sandton

 Market related

further expansion, we currently have the role of Call Centre Agent.

Purpose of the job:

Ensuring Competencies:

Must have inbound and outbound experience

Good reading abilities Applying customer service/care principles to all calls

Working with People

Ability to learn grasp information

Minimum 1-year previous call center experience (Preferred)

Excellent listening

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Call Centre Team Manager Sandton

 Nutun

Sandton

experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching

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Team Leader: Fraud Analysis (bank Call Centre)

 Talenco Recruitment Specialists

Sandton

shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities

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Call Coordinator

Sandton

 Negotiable

Innovators Thrive!

We are seeking a Call Coordinator with strong communication skills do:

• Call Management
• SLA Reporting
• Productive Time
• Call Escalations
• Call Escalations
• Call Updating and Quality Assurance

Your expertise:

• Minimum Minimum 1 – 2 years Call Co-Ordinator Experience
• Microsoft Office Knowledge
• Basic IT

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Network Operations Centre Manager

Sandton

 Negotiable

is currently recruiting for a Network Operations Centre Manager. This role will expose you to a diverse PURPOSE

To perform Network Operations Centre (NOC) shift management, trouble tickets management systems performance. Manages the network operations centre for SGS and the coordination and communication

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Centre Manager Sandton

 Ability Recruitment

South Africa

of the Centre. Ensure investment growth and maximum income of Centre through effective Centre management maintenance and Centre management training preferred. Excellent understanding of Centre management procedures effective operations management of Centre and facilities. Centre Management Keeps abreast of market activities meetings/functions related to the successful operation of Centre i.e. SAPOA, CJP etc. Assists with a five-year maintenance liaison and public relations Controls/arranges centre promotions through merchants association/s or promotion

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Retail Centre Manager

 Ability Recruitment

South Africa

of the Centre. Ensure investment growth and maximum income of Centre through effective Centre management maintenance and Centre management training preferred. Excellent understanding of Centre management procedures effective operations management of Centre and facilities. Centre Management Keeps abreast of market activities meetings/functions related to the successful operation of Centre i.e. SAPOA, CJP etc. Assists with a five-year maintenance liaison and public relations Controls/arranges centre promotions through merchants association/s or promotion

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Senior Contact Centre Agents

 Freerecruit

Central Johannesburg

Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage

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Project Manager L3 - Infrastructure & Data Centre Specialist - Contract NEW

Sandton

 R600 - 650 per hour

Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract related to a move of infrastructure between Data Centres.

Knowledge, Skills and