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Inbound Client Contact Centre Administrator
Cape Town City Centre
R11 000 Monthly The contact centre is responsible for the inbound telephonic servicing of the individual policyholder providing a first call resolution experience, while maintaining a high standard of customer service. They also br />
- To be logged onto the Client Services inbound telephone queue and web touchpoint.
- Resolve
- Resolve a minimum of 30 telephone calls per day.
- To respond to and resolve about 15 general/claim-related strive to have zero lost calls per day.
- To log all telephone calls received on the policy/claim
share this job on whatsappInbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the providing a first call resolution experience, while maintaining a high standard of customer service. They also Client Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
Call Centre Consultants
FreerecruitKloof Street
Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior to: Communicate telephonically with Customers Assist Customers telephonically with queries Requirements: & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit.co
Call Centre Agents
FreerecruitKloof Street
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agents
FreerecruitDurbanville
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent
FreerecruitKloof Street
related experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent (outbound)
Observatory
environment
Dutch Call Centre Agent
Cape Town City Centre
22000 Monthly client
Call Centre Agent Outbound Observatory
Status StaffingObservatory
Our client based in Observatory is seeking a Call Centre Agent to join their team. The ideal candidate driven and has a positive attitude and great customer service. A recent professional profile photo is to environment 6 months experience in outbound call centre (Advantageous) Target Driven Positive attitude resolve and process high volume customer enquiries delivering customer value at first point of contact and understand customer needs in order to provide a consistently high quality service Effectively promote
Customer Service Manager
Cape Town City Centre
exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
- Develop and implement a customer experience strategy
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