Identifying deviations from predetermined payment plans. Calling and emailing defaulters to restate their dues.
the performance of our call centre. The QA will monitor inbound and outbound call and emails responses assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies assist in developing, creating and implementing call center quality processes and procedures; as well materials as needed to enhance the overall Callforce customer’s experience. Experience and skills required: 2-3 skills Outstanding customer service skills and dedication to providing exceptional customer care Must be self-motivator
Welcome to Exhilarate, where we redefine the call centre experience in the heart of Amanzimtoti, Durban team, your primary role will be engaging with customers over the phone to convince them to take our lifestyle responsibilities will include building rapport, understanding customer needs, and closing sales effectively.
You Certificate.
- South African ID.
- Call Centre/ Retail Sales Experience (Advantageous).
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motivated and customer-focused individuals to join our Client's team as International Call Centre Agents. Position International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues issues, and providing exceptional service to maintain high levels of customer satisfaction. This role requires communication skills, a strong commitment to customer service, and the ability to thrive in a fast-paced
motivated and customer-focused individuals to join our Client's team as International Call Centre Agents International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues issues, and providing exceptional service to maintain high levels of customer satisfaction. This role requires communication skills, a strong commitment to customer service, and the ability to thrive in a fast-paced
the revenue call centre on order to maintain an effective, efficient and professional customer orientated orientated call centre.
exciting journey with Exhilarate? We are a dynamic call centre located in the heart of Amanzimtoti, Durban, you''ll be responsible for engaging customers over the phone, promoting our premium lifestyle outbound calls to prospective customers.
- Building rapport and understanding customer needs.
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- At least one year of experience in a call centre environment.
- Excellent communication
Looking for customer service agents to assist with UK based clients dealing with customer queries. Shift
/>Process bookings and send booking confirmation to customers.
Follow up on Quotes to fill up underutilized
trade documents (EG CNCA for Luanda)
Invoice customers
Process creditor invoices
Submit RCG
SARS
Print, stamp, and release bills for customer collection
Process cargo dues
Process
Reference: KZN000369-KK-1OUTBOUND CUSTOMER SERVICE AGENTSHIPPINGThe purpose of this role is to control RCG to SARSPrint, stamp, and release bills for customer collection Process cargo dues Process acquittals