Jobs in

Incident Management Jobs in Cape Town

Jobs 1-10 of 173

Incident Manager

 Xcede GroupCape Town City Centre

all P1/P2 incidents with appropriate reporting and notifications to key stakeholders. Manage persistent persistent incidents from trend analysis and/or management escalations. Proactively manage incidents to satisfactory conclusion. Continuous improvement of the major incident management process. Keep service desk informed of progress Review the continuous improvement of the SGT incident management process. Trending of re-occurring incidents relevant IT experience ITIL Foundation and/or Incident Management Practitioners Certifications (Recommended)Experience


Whatsapp button share this job on whatsapp

It Helpdesk Support And Infrastructure

Cape Town City Centre  Negotiable

fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information Responsibilities include the following: • • Incident Management functions and processes • • Maintenance of • Incident Triage, making sure incidents are prioritized and managed correctly. • • Resolving IT and


Whatsapp button share this job on whatsapp

Senior It Support Specialist

Cape Town Region  Negotiable

logged, monitored, and tracked using the incident management system. Role Requirements Qualifications resolving end-user problems and working with an incident management system (e.g., Spiceworks, Remedy, or similar) · Log incidents with external service providers in accordance with · SLA’s. · Effectively manage relationships prioritise high severity incidents. · Active Directory, Azure AD, Server Management, and network security


Whatsapp button share this job on whatsapp

Junior It Technician

 Wns Global ServicesSouth Africa

Services & infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance Ensure that tickets are kept updated and incidents are managed, prioritized and escalated efficiently.


Whatsapp button share this job on whatsapp

Group Ipc And Quality Manager

Kenilworth  Negotiable

relevant matters in the different forums. •Incident management system through reporting, investigating,


Whatsapp button share this job on whatsapp

Information Security Manager

 Pepkor HoldingsMonte Vista

Optimization of current security toolsets Cyber incident response management Secure configuration of enterprise assets Identity and access management Malware analyses Incident management Managing of 3rd party service providers Penetration


Whatsapp button share this job on whatsapp

It Operations Manager (western Cape) (permanent And On Site) At Paraocn - Western Cape, Cape Town

 ParaconCape Town Region  Undisclosed

operational processes and procedures for incident management, service request fulfillment, and escalation management. Incident & Problem Management: Establish and maintain incident and problem management processes teams. In-depth knowledge of incident, problem, change, and release management processes and tools. Strong


Whatsapp button share this job on whatsapp

It Operations Manager (western Cape) (permanent And On Site)

 Paracon - GautengKraaifontein

operational processes and procedures for incident management, service request fulfillment, and escalation Management:Establish and maintain incident and problem management processes to minimize service disruptions teams.In-depth knowledge of incident, problem, change, and release management processes and tools.Strong


Whatsapp button share this job on whatsapp

Microsoft System Engineer

South Africa  R35000 to R35000

framework mindset in terms of structured incident management, request management, change management, contractual


Whatsapp button share this job on whatsapp

Senior Microsoft Engineer (projects)

Bloubergstrand  R40000 to R55000

framework mindset in terms of structured incident management, request management, change management, contractual


Whatsapp button share this job on whatsapp