searching for a Technical Assistant at the TGIS Helpdesk for IMIS who is willing to learn and grow within technical support to clients via phone, email, or helpdesk ticketing system. – Diagnose and troubleshoot escalate and resolve complex issues. – Document helpdesk interactions, technical solutions, and user feedback equivalent. – Proven experience in technical support, helpdesk operations, or IT customer service. – Strong problem-solving our team at TGIS The post Technical Assistant Helpdesk appeared first on freerecruit.co.za .
WAN)
- Provide 2nd line support to users on helpdesk
- Boardrooms and printers
- Provide
email and server support Keeping documentation and helpdesk tickets up to date Any additional IT related tasks
whole technology landscape.
teachable attitude and excellent teamwork. Reports To: HelpDesk Manager & Line Manager The key responsibilities