THE JOB: To maintain the quality assurance processes within the Call Centre to ensure that all areas
JOB SPECIFICATION: QUALITY CONTROL OFFICER JOB SUMMARY: The QC Officer is responsible for the implementation of processes and procedures to ensure internal rules and legislative guidelines in respect of compliance related obligations are being met. The QC Officer is appointed to safeguard the organi
As a pivotal member of my clients team, you will assume responsibility for overseeing daily outbound operations, managing a team of approximately 50 agents (and growing), and reporting directly to the Chief Commercial Officer. The ideal candidate is organised, pragmatic, adept at problem-solving, po
As a pivotal member of my clients team, you will assume responsibility for overseeing daily outbound operations, managing a team of approximately 50 agents (and growing), and reporting directly to the Chief Commercial Officer. The ideal candidate is organised, pragmatic, adept at problem-solving, po
Cape Town, ZA Full-Time Salary Commensurate No Resume Required, On-site Interview MCI's mission is to create an environment and culture that empowers our agents and management team to passionately represent our client's brands. Candidates for this role should be experienced, highly organized, enjoy
POSITION OVERVIEW MCI's mission is to create an environment and culture that empowers our agents and management team to passionately represent our client's brands. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A backgrou
POSITION OVERVIEW MCI's mission is to create an environment and culture that empowers our agents and management team to passionately represent our client's brands. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A backgrou