Client a Global Tech firm is seeking an IT Support Manager/ Team Lead to join their team in Sandton on a contract responsible for tactically managing the day-to-day operations management and escalations and coordinate environment. Respond to end user queries and requests. Manage vendor support including systems; network; communications; relevant experience Excellent knowledge of technical management, and of computer hardware/software systems Sufficient with the ability to take initiative Good time management and administrative skills Honesty, integrity
Responsibilities Management Accounts Consolidation of monthly management accounts from all organisation facilitate the preparation of timely and accurate management accounts (Profit and Loss, Balance Sheet and Liaise with Auditors to execute audit timeously and manage AF teams to facilitate responses. Prepare all information accounted for and secured and risks are identified and managed. Maintain procedures for custody and control of records in order to ensure safekeeping. Project Management, Reporting & Closures Review detailed Project
and suppliers, telephonically and via email. • Managing the reservations process including handling of English • Organisational skills which include time management and prioritising of tasks which will require • Conflict management and resolution • Paperless filing and Database filing and management • Good organisational
end-user training to leading presentations to senior management and executives. Work with stakeholders throughout integrating technologies: Workflow / Workflow management/process automation Business rules Engines (Business Skills Summary Business Process Analysis, Change Management, Continual Improvement Process, Process Design
developed packages. You will assist the application manager to strive for standardization and best practices also need to provide training to users. Project Management In some iterations you will need to remain self portfolio with the assistance from the application manager. Any updates, upgrades or maintenance on the application focused operational teams. Vendor relationship management You will be on the front line for all escalation
designing of leisure FIT tailor-made itineraries Managing the reservations process for bookings from quote body language) Time management Teamwork and interpersonal skills Conflict management and resolution Attention
Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value designs. Conduct Requirements Life Cycle Management tasks to manage and maintain requirements a design information and train the trainer/user and support change management commercialisation. Conduct/participate in Backlog IIBA endorsed. 5 - 8 years of BA experience, managing multiple IT Projects and exposure to complex projects
Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value designs. Conduct Requirements Life Cycle Management tasks to manage and maintain requirements a design information and train the trainer/user and support change management commercialisation. Conduct/participate in Backlog IIBA endorsed. 5 - 8 years of BA experience, managing multiple IT Projects and exposure to complex projects
Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value designs. Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design and train the trainer/user and support change management commercialisation. Conduct/participate in Backlog preferred. IIBA endorsed. 5 - 8 years BA experience, manage multiple IT Projects and exposure to complex projects
will work closely with business analysts, project managers, and other developers to design and implement Experience in Rules Harvesting, Rules Inventory management Strategies and Rules Services Design Highly flexible