updates/upgrades/performance optimisation, corrective service, installations and/or workshop repairs in
sites and ensures that scales work correctly. § Maintains Service Level Agreements with corporate customers
colleagues in DTP, creative, production, traffic and other departments to ensure job is actioned. Act as supporting
clean and that the mise en place is correct before and after every service. Controls the daily work of dining
developments and techniques. Ensure correct alignment of services during installation. 5. Cost Management:
after-hours support rotation, for defect correction and consulting on service resolution Enable customers and
software, and implement corrective actions.
including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and
users on the correct usage of the automation equipment.
their job correctly, and providing help, encouragement, and coaching. Perform Room Service duties when