Service Host to join their team in Johannesburg.
As a Customer Service Host for our Casino
Customer Service Host to join their team in Johannesburg. As a Customer Service Host for our Casino &
Customer Service Host to join their team in Johannesburg. As a Customer Service Host for our Casino &
the fastest growing domain registration, website hosting and cloud solution providers in South Africa. We all times. Assisting customers in navigating our hosting control panel. Communicate with customers telephonically resolve their hosting needs. Troubleshoot and assist with issues related to web hosting by applying your experience with cPanel/WHM, DirectAdmin & the web hosting industry. WHMCS knowledge would be beneficial. and efficiently resolve a variety of common web hosting related issues, such as CMS installation, diagnosing
/>Your role includes technical support for the hosted services in Development, Quality Assurance, and
environments:
- Monitor the functionality of hosted services 24/7/365.
- Provide primary support
- Oversee the operational activities of the hosted services and implement corrective measures when
and believe that a great customer experience is anchored in a great employee experience.
Role
commitment, fairness and excellence, which act as an anchor for all business practice. Member companies are
Experience in Infrastructure and IT Application hosting. Planning and managing the integration activities
ensuring optimal performance of hosted VoIP infrastructure, including hosted PBXs
expertise in Cloud Architecture (Azure), Hosted Backup, and Cloud hosted servers (3+ Years).
3. Expertise