Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. Serve as the subject matter expert, elevating the knowledge level o
Required, On-site Interview CALL CENTER REPRESENTATIVE We are looking for call center representatives to support business process outsourcing, staff augmentation, call center services , customer services, and IT Services Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing
POSITION OVERVIEW CALL CENTER REPRESENTATIVE We are looking for call center representatives to support business process outsourcing, staff augmentation,call center services (https://www.mci.world/cx-business- world/cx-business-process-outsourcing-services/call-center-services/) , customer services, and IT Services needs by providing Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing
business process outsourcing, staff augmentation, call center services, customer services, and IT Services Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing
Financial Wellness company with their search for a Call Center Manager, based in Cape Town. Functions: Lead a BPO environment Experience with sales and call center reporting, as well as financial analysis Highly
environment
Cape Town, ZA Full-Time Job Title: Inbound Call Center Director Job Type: Full-time, Permanent Location: are seeking a dynamic and experienced Inbound Call Center Director to lead our team and drive excellence leader, you will oversee all aspects of inbound call center operations, manage overflow calls effectively you have a proven track record of success in call center leadership, a passion for delivering exceptional strategic leadership and direction for the inbound call center team, setting clear objectives, performance goals
Cape Town, ZA Full-Time Job Title: Inbound Call Center Agent Job Type: Full-time, Permanent Location: seeking a dynamic and customer-focused Inbound Call Center Agent to assist with calls for various campaigns campaigns. As a vital member of our call center operations, you will handle inbound calls from different campaigns high levels of customer satisfaction. Utilize call center software and CRM systems to accurately document process improvement or refinement. Adhere to call center policies, procedures, and performance standards
Cape Town, ZA Full-Time Job Title: Inbound Call Center Supervisor Job Type: Full-time, Permanent Location: are seeking a dynamic and experienced Inbound Call Center Supervisor to join our team and oversee operations client campaigns. As a pivotal member of our call center leadership, you will play a crucial role in managing Responsibilities: Supervise and lead a team of inbound call center agents, providing guidance, coaching, and support campaign managers and stakeholders to align call center activities with campaign goals, objectives, and
Cape Town, ZA Full-Time Job Title: Inbound Call Center Manager Job Type: Full-time, Permanent Location: seeking a highly skilled and experienced Inbound Call Center Manager to join our team and oversee operations will play a pivotal role in managing inbound call center activities, coordinating with supervisors to you have a proven track record of success in call center management, a passion for delivering exceptional Responsibilities: Supervise and lead a team of inbound call center agents, providing guidance, coaching, and support