responsible for providing comprehensive 1st and 2nd line technical support to our staff in our Cape Town office
Responsibilities:
User Support:Provide 1st and 2nd line support for all user IT issues, both face-to-face
Key Performance Areas
We're looking for a German speaking 2nd line IT Support Engineer to join our team of problem-solvers do:
Possibilities.
We're looking for a 2nd Line IT Support Engineer superstar to join our team do:
Requirements:
software support (LAN & WAN)
- Provide 2nd line support to users on helpdesk
- Boardrooms and
r />- At least 3 Years Experience in 2nd & 3rd line support
support related issues Potential to move into a 2nd line support position in the medium term Investigate product
Duties and Responsibilities: Provide 1st and 2nd Line Support for business systems Maintain tickets within verify with Kontak Recruitment. Provide 1st and 2nd Line Support for business systems Maintain tickets within
position. RESPONSIBILITIES Providing 1s1 and 2nd Line Open Text support to [non-key role] users. Providing Open
& Administration Microsoft Office 365 2nd Line Support & Administration Escalation of issues