Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
experience in Tax, Financial Services, Banking, Customer Service, or Call Centre roles. DUTIES: Primarily: Engage Degree. Tax/ Financial Services/ Banking/ Customer Service or Call Centre experience. Exposure to and/or
Degree. Tax/ Financial Services/ Banking/ Customer Service or Call Centre experience. Exposure to and/or
Degree b) Tax/ Financial Services/ Banking/ Customer Service or Call Centre experience c) Exposure to and/or
Financial Services/ Retail/ Banking/ Sales/ Insurance/ Customer Service or Call Centre experience. FAIS Regulatory
provider
provider;