environment
PackageR22 000 per month plus commissionPermanent Position, Hybrid ShiftsMonday - Friday 5 working days per week KEY ACCOUNTABILITIES
Call Centre Team Leader, Illovo - Johannesburg
Market
ponsible for managing the call centre sales team who process Inbound calls.
Help the team to achieve
role
Previous experience managing call centre staff
Call Centre Knowledge, Good admin skills
i>Daily tasks will involve calling potential customers via outbound calls.
Experience and Qualificat
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
currently looking for a Support Supervisor (Call Centre) , in Pretoria. Responsible for assisting the Ensure wrap-up tasks (for example capturing the call outcome and notes) are completed accurately and to procedure. Ensure agents action inbound sales calls according to procedure. Drive the upsell of additional the products working over either voice or video call, live chat, email or text message. Ensure agents performing audits on communication logs, emails and call recordings to identify areas for improvement. Liaise
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts regulations - Matric - Previous experience in a call center environment, preferably in legal collections
Responsibilities: Daily tasks will involve calling potential customers via outbound calls. Guiding clients towards a a purchase with your persuasive charm. Cold Calling. Experience and Qualifications: South African ID.