qualified candidates to apply for the role of Call Centre Manager. The ideal candidate should have prior managerial
with strong sales culture. Experience in call centre management and staffing, proficiency in CRM software
with strong sales culture. Experience in call centre management and staffing, proficiency in CRM software
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work env
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consultin
customer Requirements • Matric • Certified Call Centre Manager or equivalent qualification, a distinct advantage advantage • 2-4 years’ experience in a BPO Call Centre Management position • Knowledge of and experience
assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates
assume the responsibility as a Call Centre Agent - reporting to the Floor Manager The successful candidates
skills Analytical and critical thinking Call centre management