company based in Parow as an Internal Sales Administrator. matric 1 year relevant experience own car and licence
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broken processes that can affect the customer experience or operation and make suggestions for improv written and verbal communication skills
related field.
Call Centre Team Leader, Illovo - Johannesburg
Market
ponsible for managing the call centre sales team who process Inbound calls.
Help the team to achieve
years of experience in a similar role
Previous experience managing call centre staff
Call Centre
i>Daily tasks will involve calling potential customers via outbound calls.
Experience and Qualifications:
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring information
Must have experience within the Tele-sales environment
Experience & Competencies:
Must have inbound and outbound experience
Good reading abilities as some roles Applying customer service/care principles to all calls
Working with People
Ability to learn information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have
Matric Certificate
At least 18 months of outbound call centre experience in the Travel
sales ability
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
of Employment and Reasons for Leaving.
currently looking for a Support Supervisor (Call Centre) , in Pretoria. Responsible for assisting the Ensure wrap-up tasks (for example capturing the call outcome and notes) are completed accurately and to procedure. Ensure agents action inbound sales calls according to procedure. Drive the upsell of additional the products working over either voice or video call, live chat, email or text message. Ensure agents Provide continuous input on improving the customer experience and service. Ensure key metrics stay relevant
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible and outbound calls relating to legal collections, ensuring a positive customer experience while successfully growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts industry trends and regulations - Matric - Previous experience in a call center environment, preferably