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REQUIREMENTS:
information captured is recorded clearly and concisely without spelling errors
Call Centre Team Leader, Illovo - Johannesburg
Market
ponsible for managing the call centre sales team who process Inbound calls.
Help the team to achieve
role
Previous experience managing call centre staff
Call Centre Knowledge, Good admin skills
i>Daily tasks will involve calling potential customers via outbound calls.
Experience and Qualificat Qualifications:
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Requirements
Matric Certificate
At least 18 months of outbound call centre experience in the
sales ability
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
of Employment and Reasons for Leaving.
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