36 Call Centre Quality Assessor or Trainer Jobs in Durban, Kwazulu Natal

  1-15 of 36 Jobs
Nedbank - Durban, KwaZulu-Natal

Minimum 2 years Contact Centre experience. Managed calls - Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead...

from: Nedbank - 5 days ago
Mr. Price Group - Durban, KwaZulu-Natal

As part of the Call Centre QA department you will be required to listen in to our agents’ calls and ensure that they are maintaining the procedures and...

from: Mr Price Group - 27 days ago
Mr. Price Group - Durban, KwaZulu-Natal

Selling Cellular products in an outbound telesales call centre. Experience in an Outbound Call Centre environment selling Insurance products....

from: Mr Price Group - 2 days ago
Transaction Capital Recoveries - Durban, KwaZulu-Natal

Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance...

from: SkillsMap - 12 days ago
Transaction Capital Recoveries - Durban, KwaZulu-Natal

Documenting findings from the quality call evaluations for Call Centre Agents onto the quality development plan with specific focus on quality development....

from: SkillsMap - 1 day ago
Future Career Placements - Pinetown, KwaZulu-Natal

Handling of queries as well as the Call Centre for Retail business. Performing a quality assurance function. Administrator Financial Services....

from: Job Placements - 26 days ago
Deloitte - Durban, KwaZulu-Natal

Quality and risk management. Ensure that the call is carefully listened for accurate understanding of the call....

from: Deloitte - 6 days ago
JHI (Pty) Ltd - Chatsworth, KwaZulu-Natal

Property / Centre Manager, Lease Administrator, Debtors Administrator, Handyman. Customer & Quality focus, Methodical, Teamwork and Co-operation, Problem...

from: JHI (Pty) Ltd - 14 days ago
Gumtree.co.za - Durban, KwaZulu-Natal

Individual call observation, quality calibration and mentoring activities. Job Duties and Responsibilities....

from: Gumtree ZA - 30 days ago
Excellerate Holdings - Durban, KwaZulu-Natal

Customer & Quality focus, Methodical, Teamwork and Co-operation, Problem solving & Decision making, Financial & Business Acumen, Communication (on higher level)...

from: Excellerate Holdings - 28 days ago
OUTsurance - Westville, KwaZulu-Natal

Sales, Closing of deal, should call centre need assistance. Strong entrepreneurial qualities. Your earnings are tied directly to the ability generate quality...

from: OUTsurance - 30+ days ago
TalkSure SA - Umhlanga, KwaZulu-Natal

Senior management experience within brokerage or call centre environment with insurance background essential. Quality orientated and customer focused....

from: TalkSure SA - 30+ days ago
Excellerate Holdings - Chatsworth, KwaZulu-Natal

Customer & Quality focus, Methodical, Teamwork and Co-operation, Problem solving & Decision making, Financial & Business Acumen, Communication (on higher level)...

from: Excellerate Holdings - 14 days ago
Ability Recruitment - Durban, KwaZulu-Natal

Attend to call logged. The main purpose of this position is to ensure Inspection of buildings is conducted, management and control of service- and maintenance...

from: Ability Recruitment - 9 days ago
Gumtree.co.za - Durban, KwaZulu-Natal

Mango5 Call Centre in Durban central is a search of Quality Assurance Agents to join they dynamic team. QA Experience advantageous....

from: Gumtree ZA - 13 days ago
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