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Travel Call Centre Team Leader

 Zurich Insurance GroupJohannesburg, Gauteng

Compile daily call centre reports. Knowledge of call centre telephony and technology. Develop call centre initiatives which motivate and drive performance....


Call Centre Quality Manager

 HashtagTalentJohannesburg, Gauteng

Coaches and provides ongoing support to team of Quality Analyst direct reports. Manages overall quality processes and assumes accountability for the Business...


Team Leader, Branch (Craddlestone Service Centre)

 Standard BankMogale City, Gauteng

Recovers sundry expenses, private telephone calls, parking, where applicable. Carry out bi-weekly scrutiny of Rejected Transfers (For IBT Service Centres)....


Team Leader: Outbound Home Loans CRR

 Standard BankJohannesburg, Gauteng

Manage Staff to achieve call centre efficiencies and effectiveness. Minimum two years experience in a credit / collections call centre environment....


Senior Manager: Collections Contact Centre

 African BankJohannesburg, Gauteng

Call Centre/ Workflow/Dialler Systems:. Set strategic direction for the Collections Call Centre. Set, coach and manage initiatives to improve or enhance...


Team Leader /Supervisor

Paulshof, Gauteng

Call Centre requires a Team Leader:. Ensure service levels are satisfied by leading floor management and workflow distribution, Maintain talk time, service,...


National Fleet, Trade & Commercial Building Sales Manager

 Callforce DirectGauteng

Customer Service & Quality. Review, coach, train & discipline performance of team on a regular basis. Develop a relationship with sales centre managers to...


Regional Sales Manager: Metro

 Callforce DirectGauteng

Customer Service & Quality:. Review, coach, train & discipline performance of staff on a regular basis. Ensure local deals are communicated to, and implemented...


Supervisor: Quality Assurance_Insurance Sector

 AtripleA Recruitment and TempsPretoria, Gauteng

Qualification in Call Centre Management. Call Centre repeated word Supervisory experience. Provide input in compiling Call Centre scripts and assessments sheets...


Group Contact Call Centre Manager

 Career-seekers Recruitment SolutionsJohannesburg, Gauteng

Group Contact Call Centre Manager*. Proven experience in setting up a brand new Call Centre from scratch. Self-confidence and leadership qualities....