CRM software is an advantage and so is previous call centre experience. Ideal qualities for the position
Description DUTIES Technical Call Centre Operations as per Training Client interfacing-professional and
role, you will be responsible for making outbound calls to these businesses, understanding glass needs, position. Responsibilities: • Conduct outbound calls to small business owners to introduce our loan products Previous experience in sales, telemarketing, or cold calling is preferred. • Strong communication and interpersonal organizational skills to manage a high volume of calls and maintain detailed records. • Must be fluent
Responsibilities: Must thrive on Chats, and in and outbound calls, showing initiative and strong negotiation skills tertiary education. Minimum of 2 years within a call Centre environment including night shifts. Experience Principles Customer-oriented Promoting Outbound calls Client retention Customer relationships Negotiation
effort. Set Your Own Flexible Schedule No Answering Calls Mostly Posting Adverts 2 Hours a Day
pursuing sales opportunities
Answering incoming calls and e-mails to the business
Quoting customers
English)Own transportKey Performance AreasAnswer incoming calls and transfer them to the relevantTaking messages
pursuing sales opportunities Answering incoming calls and e-mails to the business Quoting customers Capturing
clients and visitors.- Screen and direct phone calls and distribute correspondence accordingly.- Handle
support· Interaction with clients through meetings, calls and emails· Handling Tickets and Tasks with the the analysis and resolution of Production Support calls· Raising Change Requests (CR’s) and writing Functional