Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)
Our participate in a Contact Centre Learnership.
Description Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town) Our client individuals to participate in a Contact Centre Learnership. Qualification: Contact Centre NQF 2 Potential Start note that only shortlisted candidates will be contacted.
Managed People Solutions is offering W&RSETA funded Wholesale & Retail Operations (NQF 2) Learnership number of advantages for those participating in learnerships: They provide a way for learners to get a qualification Work experience forms an integral part of the learnership. The unemployed learners can benefit from the
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage market related plus incentives The post Senior Contact Centre Agents appeared first on freerecruit.co.za
We urgently require QUALIFIED Contact Centre Agents with some IT / Insurance background. Resolve client service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent customers' requests Have the ability to engage with people, demonstrate initiative and decision making skills branding. 3 - 5 Years experience in an inbound call centre enviroment. must have a Higher certificate / Diploma
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
ty to work with little supervision
ðð Join Our Dynamic Client Contact Centre Team! ðð
Are you ready to embark on
/>
Position Available: Inbound Client Contact Centre and Correspondence Administrator
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer customers and provide feedback on applications Contact and follow up with customers (request additional Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer customers and provide feedback on applications Contact and follow up with customers (request additional Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)