the provision of technical services to the internal clients, ensuring service standards are met or exceeded skills Proven working experience in IT support services or relevant experience Excellent knowledge of (IT) Infrastructure, Information Technology (IT) Services, Operating Systems (OS), Performance Management
professional manner of servicing agents and guests Proactive selling of our products and services ensuring the nature KNOWLEDGE REQUIRED: A passion for delivering service excellence An in-depth knowledge of Tourplan advantageous
Rules Inventory management Strategies and Rules Services Design Highly flexible technical expert with the Experience in exposing BRE rules to JAVA Web Services. Rules Harvesting & Designing, Rules Authoring
with solutions for any incidents, problems or service requests. Assesses business process requirements Customer service orientated, facilitating customer feedback and concerns to drive service improvement
clients. Design and develop functionality in a micro-services environment working with APIs, telemetry data
in the same repo) Experience with Datadog, AWS services and using Terrafrom, Debt Manager V11.3 mainframe
Africa • Good understanding of delivering excellent service to Travel Planner/guests • An in-depth knowledge