Call Centre Manager. To ensure that the customer care centre operates in a manner that supports the customer amongst customers and employees about the customer care centre and the role it fulfil. Maintain the customer and assist staff to refer and utilise the customer care centre effectively. Collect and analyse information function. Stay abreast of developments in Customer care centres through effective networking. Assist drivers
Call Centre Manager. To ensure that the customer care centre operates in a manner that supports the customer amongst customers and employees about the customer care centre and the role it fulfil. Maintain the customer and assist staff to refer and utilise the customer care centre effectively. Collect and analyse information function. Stay abreast of developments in Customer care centres through effective networking. Assist drivers
About Us We provide a variety of call centre, customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently
We are looking for customer care agents for multiple campaigns within our call centre. We are looking for for customer care agents for multiple campaigns within our call centre. Inbound calls from USA customers
etiquette, with previous experience in a customer care or call centre role being advantageous.
- High
Managing the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault/request queue below the set maximum target and be a role model and set an ex
Purpose of the role
Managing the day to day IT operation 24/7, ensuring Client SLA’s are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the s
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A dynamic Consultancy in Cape Town seeks the strong leadership of a highly driven IT Team Leader with the