Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose
appoint a suitably qualified and experienced Customer Services Representative to be based in Pinetown. Candidates
appoint a suitably qualified and experienced Customer Services Representative to be based in Pinetown. Candidates
maintaining speed of service Provide great customer service REQUIREMENTS: Restaurant and Fast-Food Service minimum 1-year related experience required Customer Service Good Verbal Communication Skills National
PURPOSE: To deliver exceptional customer service DUTIES AND RESPONSIBILITIES: 1. Able to stand for long and move stock items and equipment 3. Great Customer Service 4. Able to work in a fast-paced environment
greeting members and delivering exceptional customer service assistance.
Key Performance include:
Experience in Grocery retail
Excellent customer services skills
Excellent team management/supervision
relevant department
Ensuring that excellent customer service standards are maintained
Cost management
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial