in a Call Centre department
environment
client
Call Centre Team Leader, Illovo - Johannesburg
Market
ponsible for managing the call centre sales team who process Inbound calls.
Help the team to achieve
role
Previous experience managing call centre staff
Call Centre Knowledge, Good admin skills
i>Daily tasks will involve calling potential customers via outbound calls.
Experience and Qualificat
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and
and dedicated individual with excellent customer service, organizational, sales and communication skills
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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