experience. Battery/Technical knowledge is a must Minimum 10 years' experience in warranties and support in a Responsibilities: Warranties Supervising of warranty assistant Strategizing on processes or procedures and implementation for the receipt of all claims returned by the drivers and/or customers Ensure that all returns are labelled required when batteries are returned by customers/drivers Automotive batteries MUST be analyzed and processed daily technical queries/enquiries for the group – assistance is to be brief and specific Sizing up UPS and
& Reporting (15%) 5. Governance & Compliance (10%) KEY PERFORMANCE INDICATORS PEOPLE MANAGEMENT (35%) recognize the contributions of all team members. • Assist in championing the need for continuous improvement the CRM platform. • Be available to the team to assist with irate customers or customer complaints (if procedures and processes. INTERNAL LIASON & EXECUTION (10%) • Monitor and manage the operation of the team and open order report. GOVERNANCE & COMPLIANCE (10%) • Conform and adhere to Health and Safety standards
documentation meets SARS requirements.
ensure available capacity for future projects. Assist Operation to track and manage, Productivity, Efficiency