escalate to the relevant department. To provide first call resolution by transferring calls to relevant
resolving technical customer queries with the goal of first call resolution and end-to-end service delivery. Salary an update on the progress of the query Ensure first call resolution on customer queries Strive for excellence
resolving technical customer queries with the goal of first call resolution and end-to-end service delivery. SalaryGreat an update on the progress of the queryEnsure first call resolution on customer queriesStrive for excellence
resolving technical customer queries with the goal of first call resolution and end-to-end service delivery. SalaryGreat an update on the progress of the queryEnsure first call resolution on customer queriesStrive for excellence
customers through trouble shooting and timely first call resolution. Support relates to customer internet limited to: First contact and first call customer support: Offer first call resolution support to customers Attempt to resolve the issue permanently on first call and on the same day, including following up and
customers through trouble shooting and timely first call resolution. Support relates to customer internet limited to: First contact and first call customer support: Offer first call resolution support to customers Attempt to resolve the issue permanently on first call and on the same day, including following up and
customers through trouble shooting and timely first call resolution. Support relates to customer internet limited to: First contact and first call customer support: Offer first call resolution support to customers Attempt to resolve the issue permanently on first call and on the same day, including following up and
customers through trouble shooting and timely first call resolution. Support relates to customer internet limited to: First contact and first call customer support: Offer first call resolution support to customers Attempt to resolve the issue permanently on first call and on the same day, including following up and
proactively striving to resolve each query on the first call. Key Activities: Manage customer service requests
queries via telephone, email system etc. Ensure First Call Resolution is adhered to at all times Adhere capture customer’s information on Encompass for first call resolution. Escalate of customer queries to the