Responsible for leading the Helpdesk in engaging in proactive planning and support and organizing the Helpdesk firm. Duties and Responsibilities Manage the Helpdesk support staff by defining and establishing schedules new hardware and/or software applications Helpdesk Support for up to 700 users. Ensure that staff provides
Responsible for leading the Helpdesk in engaging in proactive planning and support and organizing the Helpdesk firm. Duties and Responsibilities Manage the Helpdesk support staff by defining and establishing schedules new hardware and/or software applications Helpdesk Support for up to 700 users. Ensure that staff provides
for business to meet quality standards 2. Helpdesk Support a. Complete all valid helpdesk within reasonable
Assist in analysing, assigning, and escalating helpdesk support calls.? Report and escalate issues to 3rd
support to users on helpdesk 3. Boardrooms and printers Assist with first line support in boardrooms. Assist
support to users on helpdesk 3. Boardrooms and printers Assist with first line support in boardrooms.Assist
support to users on helpdesk 3. Boardrooms and printers Assist with first line support in boardrooms. Assist
ENVIRONMENT: A dynamic HealthTech company in Pretoria seeks to fill the role of a Technical Consultant who will resolve day-to-day issues and ensure that critical systems remain operational for a 24-Hour Helpline which serves both local and international clients. This will be a dual DevOps and Clien