Position: Junior Internet Helpdesk Support
Location: Edgemead (Office-Based)
Salary:
Customer Service
Exchange server Min 3 years experience in the helpdesk/ support environment preferably tier 1 & 2 Desired
Desired Experience & Qualification - Helpdesk Support - Assisting Clients with Fibre Connectivity
support
Responsible for 1st line hardware and software Helpdesk support as well as provide user support in accordance
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based)
experience as a First Line Support Technician or Helpdesk Support Technician. • Minimum 2 year working experience
system administrators, security analysts, helpdesk support and 3 rd party Vendors. Adaptability: The
support • Use helpdesk system • Ensure customer satisfaction • Standby & after-hours support to end users