Cape Town, ZA Full-Time Job Title: Inbound Call Center Director Job Type: Full-time, Permanent Location: We are seeking a dynamic and experienced Inbound Call Center Director to lead our team and drive excellence oversee all aspects of inbound call center operations, manage overflow calls effectively, and provide you have a proven track record of success in call center leadership, a passion for delivering exceptional strategic leadership and direction for the inbound call center team, setting clear objectives, performance
Cape Town, ZA Full-Time Job Title: Inbound Call Center Agent Job Type: Full-time, Permanent Location: dynamic and customer-focused Inbound Call Center Agent to assist with calls for various campaigns. As a a vital member of our call center operations, you will handle inbound calls from different campaigns campaigns, and may also engage in outbound calling activities as needed. If you are customer-focused, detail-oriented pre-employment test. Key Responsibilities: Handle inbound overflow call volume across multiple client campaigns
Cape Town, ZA Full-Time Job Title: Inbound Call Center Supervisor Job Type: Full-time, Permanent Location: We are seeking a dynamic and experienced Inbound Call Center Supervisor to join our team and oversee operations member of our call center leadership, you will play a crucial role in managing inbound call volume, coordinating address overflow, and providing support for outbound calling activities as needed. If you have proven leadership Responsibilities: Supervise and lead a team of inbound call center agents, providing guidance, coaching, and
Cape Town, ZA Full-Time Job Title: Inbound Call Center Manager Job Type: Full-time, Permanent Location: seeking a highly skilled and experienced Inbound Call Center Manager to join our team and oversee operations you will play a pivotal role in managing inbound call center activities, coordinating with supervisors outbound calling initiatives as needed. If you have a proven track record of success in call center management Responsibilities: Supervise and lead a team of inbound call center agents, providing guidance, coaching, and
an experienced Inbound Manager to join our client's team in Western Cape. As the Inbound Manager, you will responsible for overseeing all aspects of the inbound operations, including receiving, inventory management control. Responsibilities Manage and coordinate the inbound operations, including receiving, put-away, and inventory control processes Monitor and analyze inbound performance metrics and identify areas for improvement resolve issues and optimize inbound processes Train and develop the inbound team to ensure efficient and
Industry is urgently seeking the expertise of an Inbound Manager to join their team in the Western Cape
41,000 Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa basic to complex processes from our eight delivery centers across South Africa, employing 4000 people. Why months experience in customer service role (Contact center) Qualifications Qualifications and Accreditations
41,000 Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa basic to complex processes from our eight delivery centers across South Africa, employing 4000 people. Why RESPONSIBILITIES WILL INCLUDE: Query Handling (Inbound, Outbound & Back-office) Investigating and voice) Agent/Associate role, within an inbound/outbound contact center environment Proficiency in the following
41,000 Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa basic to complex processes from our eight delivery centers across South Africa, employing 4000 people. Why RESPONSIBILITIES WILL INCLUDE: Query Handling (Inbound, Outbound & Back-office) Investigating and voice) Agent/Associate role, within an inbound/outbound contact center environment Proficiency in the following
POSITION OVERVIEW INBOUND SALES REPRESENTATIVE We are looking for inbound sales representatives to support brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing outlook to work each day. Essential Duties - Handle inbound and outbound contacts in a courteous, timely, and back-office, chat, or administrative support in a contact center environment - State or Federal work experience augmentation,call center services (https://www.mci.world/cx-business-process-outsourcing-services/call-center-services/)